Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the Reach website and service (the "Service"), operated by Growthnomics Technologies Private Limited, a company incorporated in India with its registered office at 309, UCT-2, Sector 45, Gurugram, Haryana 122003, India ("Reach", "we", "us", or "our"). Reach is the consumer product line of Locus Intelligence.

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

Reach is a software-as-a-service tool that helps business owners manage their presence on Google, including their Google Business Profile — for example by viewing and replying to customer reviews, publishing posts and updates, editing business information, and viewing performance insights. Features may change as the Service evolves, and some features may be offered in beta or early-access form.

2. Eligibility and accounts

• You must be at least 18 years old and capable of forming a binding contract to use the Service.
• You must own, manage, or be authorized to act on behalf of any business profile you connect to the Service.
• You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it. Notify us immediately of any unauthorized use.
• You agree to provide accurate, current, and complete information and to keep it up to date.

3. Connecting third-party accounts

The Service connects to your Google account through Google's official APIs using OAuth. By connecting your account, you authorize us to access and process the data described in our Privacy Policyin order to provide the Service. Your use of Google services remains subject to Google's own terms and policies. You may disconnect your Google account at any time, though doing so will limit or disable parts of the Service.

4. Acceptable use

You agree not to:

• Use the Service to publish content that is unlawful, deceptive, defamatory, or infringes the rights of others;
• Post fake reviews, manipulate ratings, or otherwise violate Google's policies for Business Profiles;
• Connect a business profile you are not authorized to manage;
• Interfere with or disrupt the Service, attempt to gain unauthorized access to it, or probe its security;
• Reverse engineer, scrape, resell, or sublicense the Service except as permitted by law or with our written consent.

5. Subscriptions, trials, and payment

• Paid plans are billed in advance on a recurring basis (monthly or as otherwise stated at purchase) until cancelled.
• Free trials convert to a paid subscription only if you choose a paid plan; we will communicate clearly before you are charged.
• You may cancel at any time, effective at the end of the current billing period. Except where required by law, fees already paid are non-refundable.
• Prices may change; we will give you reasonable advance notice of any price change affecting your subscription.
• Applicable taxes (including GST) may be added to fees.

6. Your content

You retain all rights in the content you submit through the Service (such as review replies, posts, photos, and business information). You grant us a limited, non-exclusive license to host, process, and transmit that content solely to operate and provide the Service. You are responsible for the content you publish and represent that you have the rights to publish it.

7. Intellectual property

The Service, including its software, design, text, graphics, and branding, is owned by Growthnomics Technologies Private Limited or its licensors and is protected by applicable intellectual property laws. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you. "Reach", "Locus Intelligence", and associated logos are our marks. Google and Google Business Profile are trademarks of Google LLC; Reach is an independent product and is not affiliated with or endorsed by Google.

8. Third-party services

The Service depends on third-party platforms and APIs, including Google's. We do not control these services and are not responsible for their availability, changes, or actions (including suspension of API access or changes to a business profile made by the platform). Links to third-party websites are provided for convenience and do not imply endorsement.

9. Disclaimer of warranties

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will achieve any particular business outcome, ranking, or revenue result.

10. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or in connection with the Service. Our total aggregate liability for any claims arising out of or relating to these Terms or the Service shall not exceed the fees paid by you to us in the three (3) months preceding the event giving rise to the claim, or ₹10,000, whichever is greater.

11. Indemnity

You agree to indemnify and hold harmless Growthnomics Technologies Private Limited and its officers, employees, and agents from claims, damages, and expenses (including reasonable legal fees) arising from your content, your use of the Service in violation of these Terms, or your violation of applicable law or third-party rights.

12. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if providing the Service becomes impractical (for example, due to loss of third-party API access). Where reasonable, we will give you notice. Sections that by their nature should survive termination (including 6–11 and 13) will survive.

13. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana.

14. Changes to these Terms

We may update these Terms from time to time. We will revise the "Last updated" date above and, for material changes, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms? Contact us at:

Growthnomics Technologies Private Limited
Attn: Legal — Reach by Locus
309, UCT-2, Sector 45, Gurugram, Haryana 122003, India
Email: hello@locus-intelligence.com