Leads inbox
Every enquiry.
One inbox.
Bookings and messages from your website land in one list, so no customer waits on a reply.
Find your business above to continue.
- Free forever for 1 location
- No card needed
Setup
Ready in 3 steps.
Publish your site
Its booking and enquiry form feeds the inbox.
Leads land
With their message, contact details and the service they want.
Follow up
Call or email in one tap and set the status.
One person, one thread
Know who's asking before you call.
Requests from the same phone or email group into one person, with every earlier visit and your private note beside their message.
Follow up
From new to done, in a tap.
Call, email or message straight from the lead, then move it along: confirmed, completed or cancelled. Unopened leads stay marked until you look.
Questions? Answers.
From your Reach website: every booking and every enquiry sent through its form. You can also add a lead by hand, say after a phone call.
Not directly. Customers who find you on Google and open your website or booking page land here when they send the form.
Requests with the same phone number, or the same email when there's no phone, group into one person with their full history.
Only your team. The customer's own message stays exactly as they sent it.
Yes. The Reach app shows your leads with the same notes and statuses.
Guides
More from Reach
- AppointmentsCustomers book a time on your own page. Every booking lands in one calendar.
- Review managementEvery Google review gets a reply in your voice. You approve each one.
- Posts and photosUpdates, offers, events and photos keep your Google profile fresh, planned weeks ahead.
- Profile managementHours, categories, services and attributes stay complete. Every change goes to Google when you save.
- Rank trackingSee where you rank on Google Maps for the searches that matter, across your area, every week.
- Competitor auditSee the businesses Google shows beside you, side by side with your own profile.
- Growth planAsk ChatGPT or Claude what to fix first. Reach answers from your own Google profile, gap by gap.
Never lose a customer who asked.
Find your business above to continue.
- Free forever for 1 location
- No card needed
