Tool
Google review inbox with AI replies
Every new review in one place, with a reply drafted in the owner’s voice. Find your business to open your inbox.
What you get
Filled in from Google after you sign up. Nothing here is made up.
Review inbox
Your business
Your reviews load here
After you sign up and connect your Google Business Profile, every review lands here with a reply drafted in your voice. Nothing is posted without your approval.
What you learn
- Which reviews are still waiting for a reply.
- What a reply that thanks, answers and fixes looks like.
- How little time replying takes when the first draft is ready.
What it can't tell you
- Reading and replying to every review needs your Google Business Profile connected to Reach.
- Reach never posts a reply without your approval.
- Google can hold back or remove a review on its own; Reach shows what Google publishes.
Questions
No. Reach drafts the reply; you read it, edit it if you like and post it.
Drafting a reply uses credits from your monthly allowance, and every plan, including Free, comes with an allowance.
Your reviews come from your Google Business Profile, so the inbox opens in your free Reach account once you connect it. The business you choose here is set up as soon as you sign up.
Customers read replies before they choose, and Google recommends replying. A short, specific reply to a bad review shows how you fix problems.