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Reach by Locus Intelligence

Tool

ChatGPT and Claude prompts for your Google Business Profile

Copy-ready prompts for review replies, posts, your description, customer questions and offers, filled with your business details.

Free, no sign-up

Your kind of business
The job
Your details

Anything you leave blank stays in [brackets] for you to fill in the chat.

Review replies: three prompts

Fixed prompts filled with your details. Nothing is sent anywhere.

  1. Reply to a happy review

    You are the owner of [business name] (restaurant in [your area]). Write a reply to this Google review from one of our guests. Keep it under 60 words, warm and specific: mention one detail from their review and invite them back for their next meal. Don’t offer discounts or gifts, and don’t repeat their full name. Review: [paste the review here]

    Why this works: Google’s reply tips ask for short, polite replies that mention a detail from the visit. A detail shows a person read the review.

  2. Reply to a complaint

    You are the owner of [business name] (restaurant in [your area]). A customer left this negative Google review. Write a calm reply under 80 words that thanks them, apologises for the specific problem they describe, says what will change, and asks them to contact us at [phone or email] to sort it out. Don’t argue, don’t mention any private detail about their meal, and don’t blame staff by name. Review: [paste the review here]

    Why this works: Google’s tips say to apologise when it fits, never share a reviewer’s private details, and move complex issues to phone or email.

  3. Reply to a star-only rating

    You are the owner of [business name] (restaurant in [your area]). Customers often leave a star rating with no text. Write three different one-sentence replies we can rotate for those ratings. Each should thank them without sounding copied, and one should mention [what customers love about you].

    Why this works: Google’s tips warn against the same thank-you on every review. Three versions keep rating-only replies from reading like a template.

From Google Help:Tips for replies

How it works

Pick your kind of business and the job, add your details, and copy a prompt into ChatGPT, Claude or any assistant you use. Each prompt carries Google’s own rules for that job, so the draft you get back is closer to something you can post.

  1. Choose your kind of business and the job: review replies, posts, the description, customer questions or offers.
  2. Add your business name, area and what customers love. Leave any of them blank to fill in the chat.
  3. Copy a prompt into your assistant, paste in the review or post it asks for, and read the draft before you post it.

Method and limits

The rules each prompt carries

Review replies follow Google’s tips: short, polite, specific, and never a reviewer’s private details. Posts and offers keep phone numbers, emails and links out of the text, because Google’s posts help says those can get a post rejected. Descriptions stay under 750 characters with no URLs, prices or promotions, from Google’s description guidelines.

What a prompt can’t do

A prompt only knows what you give it. It has not read your reviews or your profile, and an assistant can state hours, prices or services that are wrong. Check every draft against your real business before you post it.

More ways to use ChatGPT for your Google Business Profile

Connect ChatGPT or Claude to your Google Business Profile

Privacy

The prompts are fixed templates filled in your browser. Nothing you type is sent or stored, and no AI model runs on this page.

Questions

Does Google allow AI-written replies and posts?
Google’s rules apply to what is posted, whoever wrote it: the posts content policy for posts and offers, and the description guidelines for your description. Read every draft and post only what is true.
Why keep phone numbers out of posts?
Google’s posts help says a post with a phone number in the description might be rejected if the number can’t be verified as the business’s. Use the post’s Call button instead.
How long can my Business Profile description be?
Up to 750 characters, with no URLs or HTML, and about your business rather than promotions or prices. Those limits come from Google’s description guidelines.
What happened to questions and answers on Google Maps?
Industry reports say Google discontinued the Q&A API on 3 November 2025 and is replacing Q&A on Maps with answers drawn from your profile. That comes from industry reports, not a Google help page. Either way, put what customers ask into your description, services and attributes.
Are my details sent anywhere?
No. The prompts are filled in your browser and nothing is stored. What you paste into ChatGPT or Claude follows that assistant’s own terms.

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Guides for this job

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